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Posh Casino - Not Paying

Ruling

Found for the Player - Despite our repeated efforts to contact Posh Casino to discuss this issue we have received no response whatsoever from the operator.

Player's Complaint

Its now been 18 business days since my first withdraw of 1,539 was approved (January 18th). My other withdraw for 1,034 was approved on Feb 8th. Of course I got the runaround of verifying and sending in my documentation. I had to email them around 12 times just because they didn't want to accept my utility bill, which matched my i.d. Everyday I enquire about receiving my payment. Every time I get the answer "Its been escalated" speech. Its been a month since my approval, and still nothing. Please help!!!! Thank you.

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3 Responses

ThePOGG
February 12, 2021

Hi howardr84 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Howardr84
February 12, 2021

Thanks!!!

ThePOGG
March 14, 2021

Hi howardr84,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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  • Posh Casino

February 12, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.