Quatro – Withdrawal
Found for the Casino - This player as gambled with and played down their balance before approaching us. As such there is nothing we can do to help them.
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The casino sent me my withdrawal request being processed 5 days ago, and in the email Casino Rewards clearly stated 2 business days in pending mode. So last Thursday and Friday counts as 2 correct? I made a withdrawal of $1000 at 5:41 a.m. last Thursday the 14th of March 2019. And on the weekend which was difficult for me to continue waiting, I reversed the entire amount chunk by chunk just so I could win more. Please understand I heartily waited for so long for them to have it not in the pending stage anymore because the 2 business days have passed and I was still able to reverse it. I find that this was unjust from their part. I'm experiencing daily anguish due to not receiving my $1000. I generated a lot of skill and time to reach that amount. I've been depositing numerous times since, to make up for my withdrawal not received. Guys it's really hard to cope with. I want and need this money to survive. If I was them or any casino I'd undoubtedly would clarify to their players more in detail in regards to this process. Can you explain to Quatro that what's $1000 when during the course of a calendar year I spend just about that much on deposits. I despise feeling bitter on the inside, and showing it on the outside to everyone when this was not clear to me at all. I was holding on to all of my might for it to leave the pending phase when I woke up Saturday morning and it should've. From the goodness of your hearts since it's a first time occurence, will I be granted my $1000? Lastly, I just want to come across the painful fact that I've been having suicidal thoughts because of this nonsense from Quatro knowing that the money is non-existent in my bank account. I'm on a disability pension and pretty please something's got to give. My anxiety level will shoot up if I don't receive it. Prove me wrong! Good Night! pleasant dreams and please get back to me Okay!
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