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Queen Play - Welcome offer

Ruling

Declined - There do not appear to be any funds in contention with this issue. As such this is not an appropriate issue for ADR review.

Read our Queen Play Casino Review.

Player's Complaint

I joined Queen play casino today deposited but there wouldn't give me the welcome offer shut that casino down please

Read the casino review

1 Responses

ThePOGG
September 27, 2020

Hi gene1122 - welcome to ThePOGG.com!

Unless the operator has refused to refund your deposit there's nothing for us to contest here. Queen Play are a private business and entirely entitled to decide which players they are prepared to provide promotional incentives to.

Thanks,

ThePOGG

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Agreement

Gene1122 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Queen Play
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

September 27, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.