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Rabona - Lost deposit
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Rabona Casino Review.
Player's Complaint
RABONA Casino. I deposited 150e to this casino and my money disappeared from the account. I asked customer service and chatted with the chat, but no one saw in the history that I had deposited. I checked my bank and the money had indeed disappeared from my account. I sent the casino a receipt for the deposit but they claim it wasn't made for them.
4 Responses
Hi Destroyerfrog,
I'm following-up on the above?
Thanks,
ThePOGG
Hi Destroyerfrog,
If we haven't heard from you by Friday the 7th of October we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
Ok we can close this
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Agreement
Destroyerfrog consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- 007 Slots
- Curacao
September 13, 2022
Hi Destroyerfrog - welcome to ThePOGG.com.
What name is shown beside this payment on your bank statement? Have you been playing with other gambling operators around this time?
Thanks,
ThePOGG