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Raging Bull - Account locked

Ruling

Found for the Player - As is standard from this group of operators, Raging Bull Casino have offered no response to this complaint what-so-ever.

Read our Raging Bull Casino Review.

Player's Complaint

All of a sudden I couldn't log into my account.

I have 3 pending withrawals of $610 in total and no customer service representative will answer my emails.

Read the casino review

5 Responses

User icon
ThePOGG
April 27, 2019

Hi gfuming - welcome to ThePOGG.com!

As a UK citizen you should only be playing with operators that hold a UKGC license. Raging Bull do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Secondly, the group you have chosen to play with are both negatively listed here and inconsistent in their approach to managing complaints submitted to this service. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
Gfuming
April 27, 2019

I have deposited over £400 into the account. Surely they can't keep that money ? Is there anyway I can get it back or my withdrawals if they don't accept liability ?

User icon
Gfuming
May 7, 2019

Hi. They have now closed my account. The withdrawals were pending for weeks and they kept saying to wait and it would go through. But now they have closed the account !

User icon
Gfuming
May 10, 2019

Please please help !

They kept saying I would get my money and now they say once more my account is closed

They have robbed me of 4 to 5 hundred pounds.

There must be something I can do ?

User icon
ThePOGG
May 24, 2019

Hi Gfuming,

Unfortunately after repeated efforts to contact Raging Bull Casino regarding your issue we have received no response what-so-ever from the operator. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of more help!

ThePOGG

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Agreement

Gfuming consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Raging Bull
  • Audeo N.V

April 27, 2019

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