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Raging Bull – Withdrawal

Ruling

Found for the Player - As is a frequent occurrence for this group of operators we have received no response to this player's complaint.

Read our Raging Bull Casino Review.

Player's Complaint

I made two withdrawal requests on the 19th June. One for $1,000AU (which was denied by Raging Bull for reasons I don't understand). And one for $750 which I have [EDIT] attempting to follow up daily with emails and phone messages. I initially received responses via email, sometimes automated. However, for the past 2weeks I have received no replies at all. I have left voice messages and requested numerous callbacks. I received one callback on 21 Jun - Ref # 4416982, where I was advised the withdrawal was approved and had now been escalated as it had not been paid to me within the 10 days that they allow/guarantee that payment will he received. I am hoping you can advise me or assist me with obtaining my funds from Raging Bull. I have also continued to make small random deposits, so obviously they haven't cancelled my account. Thank you. Regards, [EDIT]

Read the casino review

4 Responses

ThePOGG
Jul 25, 2019

Hi raymond74 - welcome to ThePOGG.com!

Unfortunately the group you have chosen to play with are both negatively listed here and inconsistent in their approach to managing complaints submitted to this service. While we will try to contact the operator on your behalf at the appropriate junctures, the chances of a successful mediation are low.

ThePOGG

ThePOGG
Aug 13, 2019

Hi raymond74,

My understanding is that this balance should have been paid. Can you confirm receipt of your funds?

Thanks,

ThePOGG

ThePOGG
Aug 19, 2019

Hi raymond74,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Aug 27, 2019

Hi raymond74,

If we haven't heard from you by Friday the 6th of September I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG

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Agreement

raymond74 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Raging Bull
  • Audeo N.V

July 23, 2019