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Ramses Gold – Withdraw of 12500 EURO

Ruling

Found for the Player - The Game Tech Group N.V, have once again offered no response to this player's complaint. As such this is Found for the Player.

Read our Ramses Gold Casino Review.

Player's Complaint

Hi The pogg,

I have not received any payout from my Ramses Gold account. I have no bonus active, I paid in many thousand Euros in winning and they are not getting back or giving me any info. I provided the last documents for 6 days ago.

They will not answer my email.

The amount is 12500 EURO

Thanks in advance

Read the casino review

1 Response

ThePOGG
Nov 27, 2017

Hi thegrappler,

Apologies for the delay in response. We contacted Ramses Gold on the 13th of October when this complaint was reviewed. Unfortunately we've had no response to your issue and the rep that had previously been helping us with complaints across the Game Tech Group has just informed us that they've left their position.

As such there's nothing further we can do to assist you.

I'm sorry we couldn't be of more help!

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

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