React - Closed my account, took away my money
Ruling
Resolved - This player had corrected the incorrect registration information before this play occurred and as such was paid by React Casino.
Read our React Casino Review.
Player's Complaint
I am very much surprised about this situation. I read a lot of good reviews about React casino, overall it looked like a very decent casino… So, I started playing here in the end of October and on my third deposit I got a win. I won 3 038 EUR. I was sending to the casino some docs like the ID etc in order to get my account verified. It took some time, in the middle of December I was done with everything, so i was shocked when the casino took away my money and closed my account. They basically wrote that this was the decision of the risk department, they informed me about this on the 17th of December. I did not get any explanation, the casino just decided not to pay me...
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Hi vanessa - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG