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Redbet – SUPER150 bonus not accepted

Ruling

Resolved - An expired bonus code issue has been addressed and this player has now received their bonus. We consider this complaint resolved.

Read our Redbet Casino Review.

Player's Complaint

I signed up using code SUPER150 from your website and deposited £50. I did not receive my bonus. I contacted redbet on live chat and was advised no such bonus was available and only to use codes for their website.

Read the casino review

2 Responses

ThePOGG
Oct 22, 2018

Hi Gem22white - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you. Please do not play while we look to get this issue resolved.

Thanks,

ThePOGG

ThePOGG
Oct 25, 2018

Hi Gem22white,

Your bonus has now been credited - this was due to an update to the bonus code that we didn't catch. Sorry about that!

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.