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Rich - Account closed after deposit denied

Ruling

Found for the Casino - Rich Casino have provide sufficient evidence to demonstrate that this player's account is unnaturally associate with other accounts.

Read our Rich Casino Review.

Player's Complaint

Was highly disappointed to try and log on to find my account disabled. I have been fully verified and was trying to deposit but it was asking me for a 3d secure password which i have never heard of before and was asking them questions via live chat. My account balance was nearly $900 so it seems very convienient that it is now disabled for what seems like a deposit that was denied

Read the casino review

2 Responses

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ThePOGG
April 21, 2019

Hi dragon54 - welcome to ThePOGG.com!

3D secure confirmations are now widely used around the world. If you've not been able to provide this information for the payment method you were using it is going to create additional concerns regarding the possibility of identity theft. It's not unreasonable at that point that your account was restricted.

I'll contact the operator and see if we can find out what is required to resolve this situation.

Thanks,

ThePOGG

User icon
ThePOGG
May 21, 2019

Rich Casino have provide sufficient evidence to demonstrate that this player's account is unnaturally associate with other accounts. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

Dragon54 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Rich
  • Curacao eGaming
  • Fifth Street

April 21, 2019

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