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Rich Casino - False advertising

Ruling

Declined - This complaint relates to advertising and no funds are actually at stake. If the player is unhappy with the promos we suggest they unsubscribe from the mailing list.

Read our Rich Casino Review.

Player's Complaint

I get emails saying that there's 25 dollar gift credited to my account and it doesn't say that you need to deposit first or depends on account activity. I am a member of the casino they shouldn't tell you that you have a free gift and not give it to you

Read the casino review

1 Responses

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ThePOGG
January 10, 2017

Hi Jon33343,

All promotions come with terms and conditions and No Deposit Bonuses are generally restricted in the number or frequency you can claim.

My suggestion in this circumstance would be to contact the operator and asked to be removed from their mailing list if you don't want to receive their promotional emails.

Thanks,

ThePOGG

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Jon33343 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

January 10, 2017

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