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Rich - casino refuse to honour winnings

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Rich Casino Review.

Player's Complaint

Have requested withdrawal four time now the fifth time after originally being verified required more documentation to be verified every time on day five of withdrawal processes fund are rejected from withdrawal process

Read the casino review

3 Responses

ThePOGG
January 8, 2020

Hi mrsheeny666 - welcome to ThePOGG.com!

What reason have the operator given for rejecting your withdrawal?

Thanks,

ThePOGG

ThePOGG
January 17, 2020

Hi mrsheeny666,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
January 24, 2020

Hi mrsheeny666,

If we haven't heard from you by Friday the 31st of January I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Mrsheeny666 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Rich
  • Curacao eGaming
  • Fifth Street

January 8, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.