Rich Casino - Withdrawals not honoured
Resolved - This player has become non- responsive and we assume that they've received their funds from Rich Casino.
Read our Rich Casino Review.
I played slots on Rich Casino and won $1,100. I was told I have to play through any bonuses I was given to reach the clearing amounts, which I did. I verified that the funds were clear and were in my account and was able to withdraw them. I asked support a few times (please see attached) if there are any limitations on my withdrawal and was told no that after I verified my account (which I did) the funds would be mine to withdraw. So, they verbally told me more than one time that I was able to withdraw the full $1,100 with no limitations.
I am still waiting for my funds to be deposited. I have contacted support several times and seems like I have to chase them down and when I ask a question sometimes all I get back as an answer is "sure"
Now, today some rude person, with their support chat, tells me that they will only give me a limited amount of my money an the rest will be voided. This is the OPPOSITE of what I was told earlier. Why are they saying one thing one day and then when I try to withdraw money they tell me something else?
This seems like a scam if you play and win money but then are blocked from withdrawing the full amount.
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