Ridika – Confiscated balance of 17,237.37 €
Found for the Casino - The bonus restrictions apply until such time as you have completed the wagering requirements.
Read our Ridika Casino Review.
I made an account with Ridika Casino, deposited 500€ and accepted a welcome bonus 300% - so I had a total of 2000€ to play with. After some playing, when my balance was 3785,93 €, I tried to withdraw - the casino let me make a withdrawal request of 2263 € (the real money portion of the balance) and deleted the rest of the balance - the bonus part. Afterwards, I was contacted and told, that I still needed to complete the wagering of (deposit + bonus)x30, even though the bonus was totally cancelled from my balance and never returned. So that’s what I did - basically wagering my own real money. After all of the wagering, my balance was 17737,37 euros. I then requested a withdrawal of 5000 e, which is the max cashout per month according to the chat assistant? I was later called to by a manager, who stated that the max cashout when playing with a bonus, is 11x deposit, which makes 5500 € in my case - that amount was also paid out to me via wire transfer. However, at that point, the rest of the balance - 17237,37 € - was voided.
So basically they cancelled my bonus already at a very early stage (when I tried to withdraw before completing the wagering), and still made me do the wagering with the real money, and still claimed the max cashout rule, even though the bonus was ALREADY cancelled and only real money was left on the account balance!
I have pictures and screenshots of everything.
I have contacted the casino myself and they refuse to restore my balance.
So I thought to try this out as well, and if it won’t work this way either, I am really advising everyone to stay as far away from this casino as possible.
Read the casino review
Leave a Reply
You must be logged in to post a comment.