River Belle - confiscate winnings of 12700 euro!
Ruling
Found for the Casino - The term in question applies to all stages of the Welcome Package, not just the first deposit bonus. As such they casino are within their rights to enforce it.
Read our River Belle Casino Review.
Player's Complaint
i am coming to you after i had big shocking and disappointment from river belle casino,after reading so many reviews about them i open there account and staring play there,on my 2nd deposit after i completed more then 15000 wagering requirements i had balance of 12,700 euro,then after i sent all the the requested documentation,they paid me only 1200 euro of 12700 winnings!!! saying maximum withdrawal value of 6 times your first deposit amount-but this is was not my first deposit this is was my 2nd deposit! and they saying there also this clause will only be applied at the discretion of casino management-in other words we will pay only to who we think we want to pay him! i am coming to you to be fair because the casino are totally NOT FAIR!please help me out i have Little kids and i don't have work here greece, i got lucky after so many losses on online gaming website, please I don't know what to do anymore and i see that you are the solution for fair! Thank you [EDIT]
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Hi serafeim18 - welcome to ThePOGG.com!
Unfortunately you've chosen to play with a group that are both negatively listed here and routinely non-responsive to player complaints submitted to this service. While we will try to contact the operator on your behalf the chances of a successful mediation are very low.
Thanks,
ThePOGG