Royal Ace - Runaround/delaying of payment
Found for the Player - Despite repeated efforts to contact Royal Ace Casino we have received no response to this complaint what-so-ever.
Read our Royal Ace Casino Review.
After meeting the playthrough requirements I requested a Bitcoin payout on 5/24/2019. I contacted chat to see what documentation was needed. I sent everything asked of me that day on that day. I waited 10 business days which including a holiday turned out to be 15 days. The casino then replied asking me to send a selfie of myself holding my license and the current day's local newspaper. I sent it that day. The next day I inquired about the status of my withdrawal. The casino responded by asking me for another selfie, this time with a local newspaper, a driver's license, and a passport. I understand now why the casinos that The Pogg doesn't recommend are not recommended. Sadly however, I've tried two other casinos, so this is only the first of two complaints. I will definitely only use the ones The Pogg recommends from here out.
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