Royal Panda – let me deposit then shut my account after approving my documents
Found for the Player - Royal Panda Casino have informed us that they will no longer discuss complaints submitted to our service.
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So I created an account on Royal Panda, deposited £300 and started to play.
I lost the money playing slots which I hold my hands up too. However , I was told to send in my documents to approve my account which was done but then my account was closed and I was told it wouldn’t be re opened due to duplicate account I don’t remember having.
My argument is, how was account created and the documents approved if I had a duplicate account with a sister site
I asked about a deposit refund but they have denied this.
I have a screen shot from the online chat with a members of their online team saying my documents were approved , I’m more than happy to send the conversation over.
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