ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Royal Spinz - Withdrawal not paid

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Royal Spinz Casino Review.

Player's Complaint

My withdrawal at RoyalSpinz was approved almost 3 weeks ago, but I still havent received the payment. I sent them all the required documents.

Read the casino review

3 Responses

ThePOGG
November 25, 2020

Hi loserbooser - welcome to ThePOGG.com!

As a UK citizen you should only be playing with operators that hold a UKGC license. Royal Spinz do not hold a Swedish Gambling license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

loserbooser
November 27, 2020

RoyalSpinz paid. Everything ok, just a slow pay out.

Thanks everyone!

ThePOGG
November 29, 2020

Hi loserbooser,

Thanks for letting us know - it is appreciated!

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

loserbooser consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • RoyalSpinz
  • Curacao eGaming
  • Game Tech Group N.V.

November 25, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.