Ruby Fortune – FAILING TO RETURN FUNDS
Found for the Player - Ruby Fortune failed to offer any response to this complaint despite our repeated efforts to communicate with them about it.
Read our Ruby Fortune Casino Review.
The Palace Group (Bayton LTD) has failed to return transactions from my account without my prior consent. The person who created and fraudulently used my visa card, was a minor who was only 10years of age. Prior to these transactions, [EDIT] aged 10years old, lived with me as I became his Guardian. Unknowing to me, [EDIT] has a history of theft and steeling at such a young age, and had previous problems with his upbringing. I was alerted by my bank with regard to unknown transactions, hence he was finally caught. As a result of of his capture, I made several calls to Police to have him prosecuted and removed from my care. Due to age, they were unable to lay any charges against a minor, however they advised in finding him a new home. [EDIT] is not welcomed to my property ever again. [EDIT]'s identification was requested by the Palace Group, along with Bank Statements and my identification, which they have in their possession. Despite [EDIT]'s age, it is unfortunate that his privacy has been exposed as a result of Palace Group requesting his identification. I have spent a lot of time in sourcing all required documents, and then to receive an email from them stating that they will not reimburse the transactions made from my bank account without my consent.
Could you please assists in the return of my funds in full?
I am not a gambler I have never been a gambler as my religion condones gambling. I am a very religious person and a leader of my religion.
I have never gambled money of any sort.
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