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Silveredge - They claim i'm from a banned country

Ruling

Found for the Player - Despite our repeated efforts to contact Silveredge Casino to discuss this issue we have received no response whatsoever from the operator.

Read our Silveredge Casino Review.

Player's Complaint

I am not from a restricted country as they say restricted countries are Australia, Algeria, Afghanistan, Azerbaijan, Bulgaria, Belize, Costa Rica, Curacao, Czech Republic, Finland, Hungary, Iraq, Iran, Malaysia, Myanmar, North Korea, Poland, Syria, Turkey, Ukraine, middle eastern countries and Asia.

Please help me to get my money. They always claim germany is an middle eastern country, thats wrong.

Read the casino review

2 Responses

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ThePOGG
April 28, 2020

Hi kalle9000 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
May 22, 2020

Hi kalle9000,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

kalle9000 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Silveredge Casino
  • Curacao eGaming
  • Total Software Solutions SLR

April 28, 2020

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