Simppeli - Casino dont wanna pay me my money

Hi jani9798 - welcome to ThePOGG.com!

As we are the ADR for the White Hat Gaming license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

https://thepogg.com/terms-of-use-for-dispute-resolution-service/

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Specifically what reason has the operator given you for non-payment?

Thanks,

ThePOGG

Hi jani9798,

I'm following-up on the above?

Thanks,

ThePOGG

They havent give any reason. i have waited over a month to get my money. i have put all my documents but the casino only check's them and delay the payment for bot checking them

Hi Jani9798,

What was the last thing the operator told you about your withdrawal?

Thanks,

ThePOGG

Hi Jani9798,

I'm following-up on the above?

Thanks,

ThePOGG

Hi Jani9798,

If we haven't heard from you by Friday the 25th of December I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG