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Sky Bet - Responsible gambling

Ruling

Declined - Complaints related to whether UK players should have been prevented from accessing gambling services are reserved to the management of the UKGC.

Read our Sky Bet Review.

Player's Complaint

I self excluded with sky bet. For a period of time I then reopened my account with a deposit limit. Skybet allowed me to keep on increasing my deposit limit. Changing it nearly everyday without once reaching out to me to see if everything was OK. As a vulnerable customer they should have done more.

Read the casino review

1 Responses

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thepogg
September 20, 2022

Hi martypellow - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. The UKGC reserve management of this type of complaint issue to their own team. All we could do is suggest you contact the regulator.

You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 18k gambling operator websites for between 24 hours and 5 years.

Sorry we could not be of more help!

ThePOGG

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Agreement

martypellow consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Sky Vegas
  • United Kingdom Gambling Commission
  • Alderney Gambling Control Commission
  • Bonne Terre Limited

September 19, 2022

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