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SKYBET - let me register/deposit validate 2 accounts

Ruling

Declined - IBAS are a fellow ADR and if they are already involved in the management of a complaint we are not going to step on their toes.

Read our SkyVegas Casino Review.

Player's Complaint

Ive added Sky Vegas as the site as there was no option for SKYBET.

This at the moment is getting a ruling via IBAS but thought I would approach you to see your thoughts.

A long time ago I opened a SKYBET account, depisited, validated account etc and then SELF EXCLUDED.

After a few years I open a 2nd account with SKYBET, totally forgot about the SE before. Used exact details which matched the previous account. Validated the account and deposited a lot of money...this recently happened with another bookie, but have been asked to keep it silent. They have agreed it was there wrong doing and refunded me all deposits made. (If you would like to know who they are I would gladly let you know privately)

Anyhow back to SKYBET.

They have let me open a 2nd account, they even let me know they didnt find this out until a later date. They have validated the accounts via the exact detail for both accounts and I have sent in exact KYI information also.

This is against the law, could I have some help in this situation please?

IBAS are dealing with it, it is getting sorted via the panel but thought i would get intouch with you about this also if you dont mind??

Thank you ThePogg

Read the casino review

2 Responses

User icon
ThePOGG
February 13, 2019

Hi kemp1977 - welcome back!

I'm afraid that if IBAS are already reviewing this issue, we wouldn't take on this case.

Sorry,

ThePOGG

User icon
kemps1977
February 18, 2019

Ok thank you The Pogg

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Agreement

kemps1977 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Sky Vegas
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • Bonne Terre Limited

February 13, 2019

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