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Slot Hunter - block account

Ruling

Found for the Casino - Slot Hunter Casino have provided sufficient evidence to demonstrate that this account has breached terms of use in a non-redeemable fashion.

Read our Slot Hunter Casino Review.

Player's Complaint

the casino requested a screenshot of my wallet. Help from work, 4 selfies. After that, it closed my account, pointing out the forgery of documents. Without referring to the organization that verified the authenticity of the documents. I mean, the casino decided to cheat me.

Read the casino review

2 Responses

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ThePOGG
September 21, 2020

Hi rakpapa - welcome back!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
September 25, 2020

Slot Hunter have provided sufficient evidence to demonstrate that this account has breached the terms of use in a non-redeemable fashion. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

rakpapa12 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slot Hunter
  • Malta Gaming Authority
  • N1 Interactive Ltd

September 21, 2020

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