Slot Hunter - don't accept casino winnings like proof of funds
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
Read our Slot Hunter Casino Review.
I deposited 100 euro and won 1155. SlotHunter asked one document per day. I sent them all including selfi with passport and text on the non-monotone sheet with additional textures, like they asked. I don't have a job, so, no salary or savings. All my money comes from casino. I won 3825 euro on surfcasino. I sent screenshot from surfcasino and my neteller statement with this transaction. SlotHunter didn't accept it. They don't hear me and don't want help me when I ask what I need to send in my case (no job). Please, help me return me my money back.
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Hi romants231 - welcome back!
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
Can you demonstrate where the money that you deposited to Surf Casino came from?