Slot Hunter - payment denied

Hi nota008 - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Before we go any further - did you claim a bonus? Has your son claimed a bonus?

Thanks,

ThePOGG

Hi nota008,

I'm following-up on the above?

Thanks,

ThePOGG

Hallo The POGG gibt es schon was neues also irgendwelche Infos was den nun passiert ist oder wie es weiter geht vielen Dank nochmal grüße nota008

Hi nota008,

This is an English language service. Please do not post in other languages.

We cannot do anything to assist you until you answer the question above. Did you claim a bonus? Did your son claim a bonus?

Thanks,

ThePOGG

Titel: payment denied [EDIT] Country: Germany Online Casino: Slothunter.com Dear Sir or Madam, I would like to explain the situation to you again.  My son told me about the site Slothunter.com and the 200% deposit bonus that I use with € 50 and played on his smartphone because I don't have a suitable device with which I could play, I also used his internet and his device, i.e. I have an IP address  no double account at Slothunter.com it was my first account at all.  What I do not understand my account was not blocked I asked the live support after my winnings (2890 €) were withdrawn I can now deposit and play with raw money if I win then I can withdraw I do not understand this logic.  Thank you for your effort, but it's really not fair. Have a nice day

Hi nota008,

Did you claim a bonus? Has your son claimed a bonus?

Thanks,

ThePOGG

Hello the Pogg

Yes my son claimed a bonus to play and me too

The 200 % Bonus with 50 €

Hi nota008,

Unfortunately in that case there is nothing we can do to help you. Slot Hunter carry the following term:

"Only one bonus is awarded per person (e-mail or IP address), unless stated otherwise."

If both you and your son have used the same IP address to claim a bonus you have violated the bonus terms. As such the operator are within their rights to consider the bonus contract void and reset both parties to starting conditions.

Sorry we could not be of further help.

ThePOGG

Hey the Pogg thank you very much for ur time and help i got no choice then to accept that its really not fair but it is so ok wish you guys all the best and thx :)