Slotjoint – complaint
Found for the Casino - The term this player is questioning states that the operator 'reserves the right to', not that they 'will' take a specific action.
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Have been in conflict with SJ for some time, and instead of listening, they try to cut of the head: suddenly all dutch players are not allow. They will not provide any reason why, not inform the customers affected. The chat option is even blocked in holland, and via VPN contacting support resulted in closing the chat after simply asking.
Besides that, during a investigation i found several abnormalities on " winners list frame" that rolls by on the main screen. According to support chat, they are legit players, and the two letter abreviation result from account name. However, I found several accounts that seem to have double nationality ( 4 accounts, that share same abreviation, but in different countries, chance of that is zero). Evenmore surprising is that player "RI" comes from a country with a red flag? and his winnings have no currency value, in the next frame "RI" is from belgium and wins another amount in euro's this time.
Raising this question via VPN online chat ( holland is banned), I was assured that the data was correct, however after confronting them, the chat was closed.
Moreover, raising the question why player from holland are suddenly banned, and why they don't reply to emails regarding: they close the chat.
Presenting a "latest winners bar" with false information is misleading, and fraudulent, and i dont get why they cut of any communication if questions are raised.
If they are legit, they do not act as an normal casino, to a persons that raises questions.
Some time has gone by.. Slotjoint will NOT reply to the simple question: Who is you legal representative? In order for my attorney to file a formal complaint, and press charges in applicate law jurisdiction. However, we are not giving up, one if its many shell cooperations is registered in Curacao, by a dutch native.. So we will get there..
Watch out people: this is not normal, ignoring and blocking a player, and a whole country, after asking questions, while breaching their own terms..
I would deposit my chips elsewhere ..
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