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Slotjoint - not processing withdrawal

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Slotjoint Casino Review.

Player's Complaint

Hi this is the 3rd complaint I have had to submit regarding the withdrawal process at Slotjoint. I made a withdrawal over 3 days ago. It has not yet been processed and no one can tell me when it will be processed. Can you please investigate?

Read the casino review

4 Responses

User icon
ThePOGG
January 14, 2021

Hi cailindeas - welcome back!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 29th of January let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
ThePOGG
January 31, 2021

Hi cailindeas,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
cailindeas
January 31, 2021

Hi

No all has been resolved - thank you

User icon
ThePOGG
February 7, 2021

Hi cailindeas,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

cailindeas consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SlotJoint
  • Curacao eGaming
  • NORTHERN ENTERTAINMENT N.V.

January 14, 2021

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