Slotjoint – verification

Hi mianima - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Thank you so much! I havent heard anything the last couple days (except they would “Ping” the financial department. I asked Yesterday if they have all the relevant documents- but no answer, and they havent seen my uploaded documents yet (i Can see that on the website)

Thank you so much! I havent heard anything the last couple days (except they would “Ping” the financial department)

Now something is happening- I Think. I Can see in my slotjoint account that they have approved my documents, but I havent heard anything from Them yet (if they need other documents or if they withdraw the money now). But the docs are approved. I Will send another Update when I know anything. Thank you!:)

... now the status at the withdrawal ik my account is no longer “pending” but has changed to “checked out”. Not sure What that means- and they still dont answer my mails.

Just asked support, What the status means. They say I should wait for a response from the payment team. I asked What that meant and how Long the timeframe is now- but I Got the same answer “wait for response”.

Hi mianima,

Slotjoint inform us that your withdrawal has been processed. We would appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

Hi. I Will def let you know when I recieve my funds. thank you!

Hi. Its been a week now and I havent recieved anything yet. Will keep you updated.

I talked to my bank today, who told me that It never takes more that 3-4 business days to recieve a paumwnt via iban (regardless What country it comes from). So I asked slotjoint if I could see details about the payout, because my bank wanted me to ask. They say I have to wait 8 days and after that they Will look into it. But i mean. I have alteady been waiting since 30/4, when I first sent in the verification papers. I am now waiting on the 5.day (business days that is). I really hoped they would look into it now- or at least tell me the details about the payout.

Still havent recieved anything and they still arent answering my emails.

Now its been 11 days since they processed the withdrawal but I still havent recieved anything in my bankaccount. And slotjoint dont reol to my emails. I asked, last week, for a proof of the withdrawal but they just ignore me. Dont know if I ever Will get my winnings.

Hi. Slotjoint sent ne an e-mail Yesterday (same answer) “please wait 8 full businessdays”, but the money is still not kn my account. And today it has been 19 days since I asked for a withdrawal, and 12 days since they processed my withdrawal (8 businessdays). But I have not recieved anything.
I have been waiting Way too Long for this now. I really dont know What to do- Will you please help me and talk to Them?

I have played on slotjoint.com for several years and used a lot of money on their site, so I am so sorry that the first time I request a withdrawal, There had to be so much work and no payout. They dont answer me and I dont Think I Can get my money without help from, maybe you guys?

Just recieved this e-mail:

Dear [EDIT],

Thank you for your email.

The Finance Team has informed us that there was just a little delay (a day late) in your payout because the bank asked some verifying question regarding your address.

They also informed us your payout should be in your account anytime today or possible tomorrow morning. Kindly let us know please if you do not receive anything within the days so we can have them look into it sooner rather than later please?

Thank you and we look forward to hearing back.

Yours truly,

SlotJoint Support

Hi mianima,

Slotjoint have provided us the same information.

We would appreciate it if you could update us when you receive your funds.

Thanks,

ThePOGG

Hi mianima,

Have you received your funds?

Thanks,

ThePOGG

Hi mianima,

If we haven't heard from you by Friday the 12th of June I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG