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SlotJoint – withdrawal of winnings

Ruling

Found for the Casino - The SlotJoint terms and conditions clearly state that the maximum withdrawal from the free spins in question is $100.

Read our SlotJoint Casino Review.

Player's Complaint

last may 24 2019 i played free spin reward i followed terms and condition on general rules wagering etc...i win 6000 to be withdrawn so i decided to cash out using swift transfer on my account.it tooks so long for verification of my account they told me to submit document so i send and upload my drivers license gov issue id pay stub proof of billings etc..it took so long days to approved and finally they confirmed my pay out last june 6 2019 they 0nly send 100 and i was wondering why only 100 and where is the money of 6000 payout .after all this delaying strategy and period of processing procedure they are not willing to pay me ? can you please help me on this

Read the casino review

1 Response

ThePOGG
Jun 09, 2019

Hi hgm66 - welcome to ThePOGG.com!

SlotJoint carry the following term:

"All Free Spins given out as part of the SJ Rewards Club have wagering requirements of x 40 and a max win of $100, unless otherwise stated. All Free Spins given out as a registration incentive have a wagering requirement of x 100 and a max win of $100."

I'm afraid to say that if you claimed free spins that did not require a deposit the above term limits the maximum you were allowed to win to $100.

Thanks,

ThePOGG

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Agreement

hgm66 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SlotJoint
  • Curacao eGaming
  • NORTHERN ENTERTAINMENT N.V.

June 7, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.