ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Slotland - Deleted money

Ruling

Found for the Casino - The player claimed multiple No Deposit Bonuses in a row with no deposits between in breach of Slotland terms and conditions.

Read our Slotland Casino Review.

Player's Complaint

They deleted money after i clear wagering requirement because i use no deposit bonus and didnt deposit yet.If u cant help me can u give me email to complains his licence autorised?

Thank u

[EDIT]

Read the casino review

3 Responses

ThePOGG
January 2, 2017

Hi peroni - welcome back!

Having reviewed the terms and conditions at Slotland I see the following:

"6. No cash out is allowed for no deposit bonuses if a Player does not have an active depositing account; i.e. an account is active when deposits are made in between receiving bonuses. This rule does not include any initial welcome no deposit offer a Player may receive, initial welcome no deposit bonuses may be cashed out if all terms have been met.

If a Player redeems two no deposit bonuses in a row, any withdrawal related to the second bonus will be void in the event that the Player's last deposit is older than 90 days at the time of receiving the second bonus or if no deposit has been made in the history of the account. If three or more no deposit bonuses are redeemed in a row, Players are not entitled to withdraw and all winnings related to such bonuses will be void."

Have you claimed multiple No Deposit Bonuses in a row?

Thanks,

ThePOGG

peroni
January 2, 2017

Yes ,i recive 2 no deposit bonus in a row,i didnt read rules.If i deposit before i ask for withdraw does they anyway delete money?

ThePOGG
January 4, 2017

Hi peroni,

Unfortunately yes it does. The rules are clear - you cannot claim multiple no deposit bonuses without deposits in between.

I'm afraid there's nothing we can do to help you in this instance other than encourage you to ensure that you read the terms and conditions before accepting any bonuses in future.

Sorry we can't be of more help,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

peroni consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

January 2, 2017

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.