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Slotoboss - stopped replying after I sent many documents and they have not paid me

Ruling

Found for the Player - Despite repeated efforts to discuss this issue with Slotoboss Casino we received no response whatsoever.

Read our Slotoboss Casino Review.

Player's Complaint

I have a withdrawal with this site. They owe me a lot of . MY account was already verified but for this withdrawal they ask me for proof of income which is already a weird request that nobody has every asked me.

I send them my business banks statement showing more than 25.000 Euros received for the past months. I assume this is enough to show I am not a bum although I do not know why they even have a right to ask for my income.

Then they ask more proof of earnings. I tell them I just sent them that. Now they ignore my last emails asking them to clarify why they do not accept what I sent and why they are asking more and what exactly they want.

Read the casino review

2 Responses

ThePOGG
December 2, 2019

Hi nongsong - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
December 29, 2019

Hi nongsong,

Sadly after repeated efforts to contact Slotoboss to discuss this issue we have received no response whatsoever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help!

ThePOGG

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Agreement

nongsong consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SlotoBoss
  • Curacao eGaming
  • Boss Gaming Group

December 2, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.