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Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Im a verified customer time frame stated 11 hours ive been waiting 5 days getting no where at all chat is useless and they email same response it will be done soon please help
Hi Zara2303,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi Zara2303,
I'm following-up on the above?
Thanks,
ThePOGG
Hi Zara2303,
If we haven't heard from you by Friday the 4th of November we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Zara2303 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
September 27, 2022
Hi Zara2303 - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 7th of October let us know and we'll contact the operator on your behalf.
Thanks,
ThePOGG