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SlotsnBet - Withdrawal

Ruling

Found for the Player - Despite our repeated efforts to contact SlotsNBets to discuss this issue we have received no response whatsoever from the operator.

Read our SlotsNBets Casino Review.

Player's Complaint

Hi I signed up to slotsnbets back on the 21st of September, I made 7 deposits and won £450 I made a withdrawal for the full amount back on the 22nd, it left my pending withdrawal back on the 29th September and its now the 13th of October and I have emailed them asking when to expect my funds to hit my bank account and all I am getting back from them is sorry for the delay you will paid as soon as possible, I have emailed them asking for a date when I can expect it and they just ignore me, could your company help please? As I'm at my wits end and it's causing me unnecessary stress

Read the casino review

2 Responses

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thepogg
October 16, 2021

Hi zeco - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. SlotsnBets do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
thepogg
November 13, 2021

Hi zeco,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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zeco consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

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October 13, 2021

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