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Slottica - Delayed/Rejected withdrawls

Ruling

Found for the Player - Despite our repeated efforts to contact Slottica to discuss this issue we have received no relevant response from the operator.

Read our Slottica Casino Review.

Player's Complaint

I will try keep this short. I am fully verified and all withdrawl methods are fully verified.

Basically all withdrawl methods are being rejected.

First was MasterCard my deposit method, the withdrawls cancelled they said use jeton, I explained I can't use jeton as they do not allow bank withdrawls to Irish customers as of yet. They said use perfect money, so I did got a 4 withdrawls of 500e each and now all of a sudden perfect money is not working and to use bitcoin, I have used bitcoin and they reject this also...so I am stuck in limbo with these ridiculous delay tactics in the hope I spend the funds in which I won't. Your help would be greatly appreciated.

Read the casino review

3 Responses

User icon
thepogg
August 11, 2021

Hi moe1990 - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
moe1990
August 12, 2021

Latest withdrawl request via bitcoin has been rejected, they told me to use bitcoin and the account manager told me to use bitcoin it's getting old now, I am now trying MasterCard again.

User icon
thepogg
October 10, 2021

Hi moe1990,

Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

moe1990 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slottica
  • Curacao
  • Atlantic Management B.V.

August 10, 2021

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