– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Sloty - not paying


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Sloty Casino Review.

Player's Complaint

Hi, these guys aren't paying me from a win on the 4th Dec and they fob me off over email. Can you please help them to pay me?

Read the casino review

4 Responses

January 10, 2021

Hi kypump15 - welcome to!

I'll contact the operator and see what we can find out for you.



February 21, 2021

Hi kypump15,

The operator has informed us that they emailed you on the 16/02 requestion KYC verification documentation. Can you please provide this a confirm with us once you have done so.



March 13, 2021

Hi kypump15,

Have you completed the verification process?



March 21, 2021

Hi kypump15,

If we haven't heard from you by Friday the 2nd of April I'll assume you no longer need our assistance and close this complaint.



Leave a Reply

You must be logged in to post a comment.


kypump15 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Sloty
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

January 8, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.