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Sloty - not paying

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Sloty Casino Review.

Player's Complaint

Hi, these guys aren't paying me from a win on the 4th Dec and they fob me off over email. Can you please help them to pay me?

Read the casino review

4 Responses

ThePOGG
January 10, 2021

Hi kypump15 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
February 21, 2021

Hi kypump15,

The operator has informed us that they emailed you on the 16/02 requestion KYC verification documentation. Can you please provide this a confirm with us once you have done so.

Thanks,

ThePOGG

ThePOGG
March 13, 2021

Hi kypump15,

Have you completed the verification process?

Thanks,

ThePOGG

ThePOGG
March 21, 2021

Hi kypump15,

If we haven't heard from you by Friday the 2nd of April I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

kypump15 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Sloty
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

January 8, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.