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Sloty - slow payment

Ruling

Resolved - Sloty Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Sloty Casino Review.

Player's Complaint

Hello, I have a payment pending with Sloty casino since the 21st April. I am not receiving any communication from them about when the payment will arrive. I saw that you are a mediator for this casino so I am hoping you will be able to help me as I don't know what else to do.

Read the casino review

4 Responses

ThePOGG
June 5, 2020

HI lipstick80 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
June 12, 2020

Hi lipstick80,

Sloty Casino inform us that your withdrawal has been processed. We would appreciate it if you could let us know when you receive your funds.

Thanks,

ThePOGG

ThePOGG
June 19, 2020

Hi lipstick80,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
June 26, 2020

Hi lipstick80,

If we haven't heard from you by Friday the 3rd of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Lipstick80 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Sloty
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

June 5, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.