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Spin Palace - Missing winnings


Declined - Outside of regulatory requirements, if you have already engaged legal representation no operator is going to co-operate with us.

Read our Spin Palace Casino Review.

Player's Complaint

I won 10,000 on September 17 went to withdrawal the money it was pending came back the next day to check and the money was missing and all they are telling me is theres no record of it and some are saying the money was spent I have a photo of the actual winnings before I did the withdrawal but no one can give me a full answer I've given them enough time to investigate the issue with no resovlement so I'm putting this complaint and seeking legal action I've already contacted a lawyer

Read the casino review

1 Responses

November 6, 2019

Hi saskatoon2019 - welcome to!

If you have already engaged legal representation to act on your behalf there is no further role for us in this exchange. No operator will talk to us after a player has 'lawyered up'.



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Saskatoon2019 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Spin Palace
  • Malta Gaming Authority
  • Bayton Limited

November 6, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.