Spinia - Self-exclusion
Resolved - An issue with the self-exclusion system at Spinia has been identified and rectified and this player has received the refund they are entitled to.
Read our Spinia Casino Review.
I’ve played on different casinos under the N1 interactive Ltd.
Blocked myself on Spinia on the fifteenth of july for six months and could still play on other sites under the same licence.
According to there terms and condition this wouldn’t be possible, this is how it says:
WHAT IS SELF-EXCLUSION?
Setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.
I could play on Maneki, BetChan, BetAmo, N1Casino and EUSlot. I therefore seak a refund on all my deposits on these sites in total 4009 Euro.
I’ve also speaked to the livechat with the question if I was blocked on any other casino would I been able to play on an other casino under the same licence and the answer was no.
I have all the conversations and email so I can send them if these would be any help in this case.
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