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Spinland – Confiscated money

Ruling

Found for the Casino - The player admits that they broke the maximum allowed bet term while playing with a bonus. Spinland Casino are within their rights to void winnings.

Read our Spinland Casino Review.

Player's Complaint

Hello I earlier sended email regarding the case. Spinland confiscated my winnings for using over 5€ bet's while bonus money was on account, I played bonus money till end and almost all of the winnings also. On saturday morning (03.09.2017) at 4pm when bonus money was already played I won first 6,800€ and later more money 8000€ in total. And on sunday morning i saw email from spinland where they explained how terms had been violated and money confiscated

Read the casino review

3 Responses

ThePOGG
Sep 08, 2017

Hi samilop - welcome to ThePOGG.com!

Before we go any further I need you to answer the following question:

Did you bet more than €5 before the wagering requirement was complete?

Thanks,

ThePOGG

samilop
Sep 08, 2017

Yes I did

ThePOGG
Sep 09, 2017

Hi samilop,

In that case I'm afraid there's nothing we can do to help you.

When you accept a bonus you agree to certain rules. The Welcome Bonus rules at SpinLand regarding this specific issue are as follows:

"(vi) The maximum bet allowed while the Welcome Bonus is in play is £5. Should You bet higher than this while the Welcome bonus is in play, the casino reserves the right to confiscate all winnings."

If you've bet more than 5 credits you've broken the terms of the bonus offer and Spinland are within their rights to void the contract and all play associated with the bonus as long as they return your deposits.

The only exceptions to this would be where there were only a small number of violations and these violations resulted in losses of the entire wager.

Sorry we can't be of more help,

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.