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Spinland – Confiscated money

Ruling

Found for the Casino - The player admits that they broke the maximum allowed bet term while playing with a bonus. Spinland Casino are within their rights to void winnings.

Read our Spinland Casino Review.

Player's Complaint

Hello I earlier sended email regarding the case. Spinland confiscated my winnings for using over 5€ bet's while bonus money was on account, I played bonus money till end and almost all of the winnings also. On saturday morning (03.09.2017) at 4pm when bonus money was already played I won first 6,800€ and later more money 8000€ in total. And on sunday morning i saw email from spinland where they explained how terms had been violated and money confiscated

Read the casino review

3 Responses

ThePOGG
Sep 08, 2017

Hi samilop - welcome to ThePOGG.com!

Before we go any further I need you to answer the following question:

Did you bet more than €5 before the wagering requirement was complete?

Thanks,

ThePOGG

samilop
Sep 08, 2017

Yes I did

ThePOGG
Sep 09, 2017

Hi samilop,

In that case I'm afraid there's nothing we can do to help you.

When you accept a bonus you agree to certain rules. The Welcome Bonus rules at SpinLand regarding this specific issue are as follows:

"(vi) The maximum bet allowed while the Welcome Bonus is in play is £5. Should You bet higher than this while the Welcome bonus is in play, the casino reserves the right to confiscate all winnings."

If you've bet more than 5 credits you've broken the terms of the bonus offer and Spinland are within their rights to void the contract and all play associated with the bonus as long as they return your deposits.

The only exceptions to this would be where there were only a small number of violations and these violations resulted in losses of the entire wager.

Sorry we can't be of more help,

ThePOGG

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