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Staybet – Delayed payment and no answers

Ruling

Found for the Player - As has become standard for this operator Staybet have offered no response what-so-ever to this complaint. They also appear to have lost their Curacao eGaming license.

Read our StayBet Casino Review.

Player's Complaint

Hi! I have a problem with Staybet.. Made withdraw for 11 days ago. As soon as i made it i asked both in chatt and by email how long will it take for them to approve it and got as answer one week as the most. 8 days in i logg in again on my Staybet account and see that they returned the withdraw back as balance with no explanation. Contacted chatt and they say " you have to email us ", witch i did, but by email i get no answer and that was three days ago. Is it something you can help me with? The amount is not big, 100 euro but its not right for them to do like this

Read the casino review

2 Responses

ThePOGG
Mar 23, 2018

Hi selma245 - welcome to ThePOGG.com!

I'll try to contact Staybet and see what we can find out for you, but I do need to make you aware that Staybet have been moved to our Blacklist specifically for issues like this where they've failed to players and they are consistently non-responsive to complaints posted with this service. As such the chances of success are low.

Thanks,

ThePOGG

ThePOGG
Apr 06, 2018

Hi selma245,

We have repeatedly tried to contact Staybet about this and other issues and unfortunately have received no response what-so-ever. This is consistent with the other complaints we've received against this operator where players appear not to be getting paid.

Further to this, Staybet appear to have had their license revoked by Curacao eGaming:

I'm sorry there's nothing further we can do to help you in this instance!

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

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