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Staybet - I can not take my money!


Found for the Player - Staybet, as has been seen repeatedly prior to this complaints, have failed to pay this player. They inform us they do intend to pay but have offered no indication of when and are non-responsive to our requests for updates.

Read our Staybet Casino Review.

Player's Complaint

I play on the site Staybet. My login is [EDIT]. My account has been fully verified on November 11, 2017. Staybet does not give me my money of 990 euros. I have been waiting for my withdraw since November 2017! Support Staybet does not help me, finacial department rarely answers my mail. Help me get my money back! The company Staybet violates its own rules!

Read the casino review

2 Responses

April 20, 2018

Hi petrovskyy - welcome to!

What I can tell you is that Staybet have told us they are experiencing problems and are working to fix them. They have not however given any indication of when players will be paid.

This is obviously entirely unacceptable to us, but there's very little we can do about it.

We'll contact the operator about this issue but my honest expectation is that we won't be able to help you.



June 4, 2018

Hi petrovskyy,

No further information has been forthcoming from Staybet and at this stage there is no indication that they are making efforts to pay players. We don't have any reasonable expectation of this situation changing in the foreseeable future.

All we can suggest at the present time is that you contact Staybet's regulator Curacao eGaming. You can find their seal on the Staybet website which links to their license page and has complaints information.

Sorry we could not be of more help!


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petrovskyy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

April 20, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.