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Sunset Slots – I was taken

Ruling

Found for the Player - Sunset Slots were entirely unresponsive to our efforts to communicate with them about this issue. As such this complaint has to be found in the player's favour.

Read our Sunset Slots Casino Review.

Player's Complaint

was told all paperwork and bonus plays were met. I submitted a withdrawal and it was declined. i called them and they said i didn't have my bonus of $40 met. then they told me i would have to spend $2800 more to meet this requirement!!! when i made my last 2 deposits i asked the acct mgr to remove the bonus which he did.

Read the casino review

2 Responses

ThePOGG
Feb 06, 2017

Hi isnoop - welcome to ThePOGG.com!

I'll contact the operator and see what I can find out.

Thanks,

ThePOGG

ThePOGG
Mar 22, 2017

Hi isnoop,

Unfortunately after repeated efforts to contact this operator about this issue Sunset Slots have been entirely unresponsive to our efforts. I have no reasonable expectations at this stage of this position changing.

On top of this, SunSet Slots are regulated in Curacao by an unknown Master License holder, meaning that we cannot even refer you on to a higher authority.

I'm sorry we couldn't be of more help resolving this issue!

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.