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Suomi Automatti – Casino take money from me and after block my account

Ruling

Resolved - Suomi Automaatti Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Bob Casino Review.

Player's Complaint

I plaed in casino and send 30+30+50 euros from my bank account. I win and i have around 150 euro on account in casino After What casino block my account I sent many email in casino but whey didn't abswer me. So its looks like casino stole money from me.Me account had verificstion They didn't abswer More that one week

Read the casino review

5 Responses

ThePOGG
Dec 11, 2019

Hi apavlocskiy - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Dec 20, 2019

Hi apavlocskiy,

I've spoken to Suomi Automatti regarding this issue. They are waiting on you providing proof of address (bank statement or utility bill that has been posted to your address) less than 6 months old.

Can you please submit this, let us know and we'll follow-up with the operator for you.

Thanks,

ThePOGG

ThePOGG
Jan 03, 2020

Hi apavlocskiy,

Have you provided the requested documentation?

Thanks,

ThePOGG

ThePOGG
Jan 10, 2020

Hi apavlocskiy,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Jan 17, 2020

Hi apavlocskiy,

If we have not heard from you by Friday the 24th of January I will assume that you have resolved your issue and no longer require our assistance.

Thanks,

ThePOGG

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Agreement

apavlocskiy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Suomi Automaatti
  • Malta Gaming Authority
  • PlayCherry Ltd

December 10, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.