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Superior – Allowed to deposit when country is restricted

Ruling

Declined - We do not deal with disputes based solely on lack of a specific license. This is the responsibility of the regulator to manage.

Read our Superior Casino Review.

Player's Complaint

I have been playing at this casino for a couple of days and deposited £300. I popped on here to check it out before depositing to see that the UK is restricted and they shouldn't have accepted me as a player. I would like to request a refund on all of my deposits as they shouldn't be accepting UK players. Their license does not allow it, or so I'm led to believe. I didn't know this at the time of playing as it was returned in a Google search for UK casinos

Read the casino review

1 Response

ThePOGG
Dec 20, 2018

Hi pete0090 - welcome back!

Unfortunately there's nothing we can do to help you in this instance. We do not look to contest losses solely on the bases of lack of license. Please see our Complaints FAQs (last question).

Thanks,

ThePOGG

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Agreement

pete0090 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Superior
  • Curacao eGaming
  • SSC Entertainment NV

December 18, 2018