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I have been playing at this casino for a couple of days and deposited £300. I popped on here to check it out before depositing to see that the UK is restricted and they shouldn't have accepted me as a player. I would like to request a refund on all of my deposits as they shouldn't be accepting UK players. Their license does not allow it, or so I'm led to believe. I didn't know this at the time of playing as it was returned in a Google search for UK casinos
pete0090 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
December 18, 2018
The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.
Disclaimer:
The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.
Hi pete0090 - welcome back!
Unfortunately there's nothing we can do to help you in this instance. We do not look to contest losses solely on the bases of lack of license. Please see our Complaints FAQs (last question).
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ThePOGG