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Superior – No UKGC license

Ruling

Declined - We do not deal with disputes based solely on lack of a specific license. This is the responsibility of the regulator to manage.

Read our Superior Casino Review.

Player's Complaint

Hi

My name is [EDIT] and I am from United Kingdom..

I have got account with three of your casinos

24vip casino

Superior casino

888tiger casino

I was just surfing the net and found out that these casinos are not registered with UK Gambling Commission and it is illegal for them to serve UK players..

I contacted each of these casinos individually but no response.

Can you please look into this matter please and try to sort out the issue as I feel my deposit should be refunded...

Also should I complaint against them to UK Gambling Commission..

Waiting for the reply

Thanks

[EDIT]

Read the casino review

1 Response

ThePOGG
Mar 01, 2019

Hi angelpriya - welcome to ThePOGG.com!

Unfortunately there's nothing we can do to assist you in this situation. We would not contest the validity of losses base solely on the lack of a UKGC license. There would have to be something fundamentally unfair with the gambling transaction in question.

Thanks,

ThePOGG

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Agreement

angelpriya consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SuperCasino
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • NetPlay TV Group Ltd

March 1, 2019