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Superior - No UKGC license


Declined - We do not deal with disputes based solely on lack of a specific license. This is the responsibility of the regulator to manage.

Read our Superior Casino Review.

Player's Complaint


My name is [EDIT] and I am from United Kingdom..

I have got account with three of your casinos

24vip casino

Superior casino

888tiger casino

I was just surfing the net and found out that these casinos are not registered with UK Gambling Commission and it is illegal for them to serve UK players..

I contacted each of these casinos individually but no response.

Can you please look into this matter please and try to sort out the issue as I feel my deposit should be refunded...

Also should I complaint against them to UK Gambling Commission..

Waiting for the reply



Read the casino review

1 Responses

User icon
March 1, 2019

Hi angelpriya - welcome to!

Unfortunately there's nothing we can do to assist you in this situation. We would not contest the validity of losses base solely on the lack of a UKGC license. There would have to be something fundamentally unfair with the gambling transaction in question.



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angelpriya consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SuperCasino
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • NetPlay TV Group Ltd

March 1, 2019

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