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Superior - No UKGC license


Declined - We do not deal with disputes based solely on lack of a specific license. This is the responsibility of the regulator to manage.

Read our Superior Casino Review.

Player's Complaint


My name is [EDIT] and I am from United Kingdom..

I have got account with three of your casinos

24vip casino

Superior casino

888tiger casino

I was just surfing the net and found out that these casinos are not registered with UK Gambling Commission and it is illegal for them to serve UK players..

I contacted each of these casinos individually but no response.

Can you please look into this matter please and try to sort out the issue as I feel my deposit should be refunded...

Also should I complaint against them to UK Gambling Commission..

Waiting for the reply



Read the casino review

1 Responses

March 1, 2019

Hi angelpriya - welcome to!

Unfortunately there's nothing we can do to assist you in this situation. We would not contest the validity of losses base solely on the lack of a UKGC license. There would have to be something fundamentally unfair with the gambling transaction in question.



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angelpriya consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • SuperCasino
  • Alderney Gambling Control Commission
  • United Kingdom Gambling Commission
  • NetPlay TV Group Ltd

March 1, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.