Svenbet - limiting the account to the payment of the winnings

Hi elka1203 - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are both negatively listed with this service and who are inconsistent in their response to complaints submitted here. While I will try to contact the operator on your behalf, the chances of a successful mediation are low.

Thanks,

ThePOGG

Yes i confirm and give permission

Hi Elka1203,

I've concluded a long conversation with Svenbet about this issue. They assert that you have been utilising a VPN or some other method of disguising your IP address. If this was the case it would unquestionably contravene their terms and conditions and we would support the operator. However, what the operator has been able to present to support this claim can at best be described as thin and we're certainly not prepared to base a ruling on it.

Throughout this conversation the operator has been obstructive in their management approach and without any sound ground for their decision that we can see we have no choice but to support your claim.

Sorry we could not be of further help.

ThePOGG

Thank you very much for your help in my case.   From the beginning, I knew that this casino would be a problem reading information about Svenbet on the Internet. There are a lot of people [EDIT], which Svenbet took away money unjustly.    All the time, please, Svenbet, for detailed proof of the alleged use of VPN, I did not receive this evidence because they do not exist. I have never used VPN and the casino knows it perfectly.     I do not want to be fooled anymore. That no one would pay even $ 1 in Svenbet.     I hope that one day the casino will [EDIT] will disappear from websites.    Thank you again, for trying to solve my problem.