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Tangiers casino - accused me; took my funds, but then decided to credit me all my deposits

Ruling

Found for the Casino - Tangiers Casino have provided sufficient evidence to demonstrate that this player has opened multiple accounts.

Read our Tangiers Casino Review.

Player's Complaint

I made 4 deposits at this casino on the same day I registered.

On the last deposit I won and successfully wagered my bonus. I couldn't withdraw before documents were sent. I sent all my documents. I also sent proof of deposit with bitcoin screenshot to their accounting department,

They also requested a selfie, which was sent. However denied because of blurriness. I re took my pictures and sent it in and my account was verified.

I waited and waited for my withdrawal to be sent to me. After 10 days I sent an email and the replied. " They said my account was closed and winnings confiscated".

When I asked why and also requested their license information they mentioned terms regarding multiple accounts.

I found this really odd because I never had another casino account with this casino nor has anyone ever registered from my computer.

But then they also said they will refund all my deposits within 24 hours, which also does not make sense.

Can you help pogg ?

Read the casino review

4 Responses

User icon
thepogg
January 3, 2022

HI StickyIcky90 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
StickyIcky90
January 3, 2022

Thank you

User icon
StickyIcky90
January 16, 2022

Hi Thepogg ,

Any update on this ?

User icon
thepogg
February 12, 2022

Tangiers casino has provided sufficient evidence to demonstrate that this player has opened multiple accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

StickyIcky90 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Tangiers
  • Curacao
  • Celicorp Limited

January 1, 2022

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