Tangiers - Max bet rule

Hi Hayden22 - welcome to ThePOGG.com!

Before we go any further - did you place bets higher than $5 while completing the wagering requirements?

Thanks,

ThePOGG

Yes i would have

So whats the go will i be reciveing my money

Thet wil no respond to any emails ok r anything

I completed the wagering then lost the money and rewon it after i jad completed the wagering

Hi Hayden22,

I'm not following you here. You state that you did place bets of larger than $5. If this is true then any play with a bonus would be considered void.

If you are saying you lost all these funds, then made a fresh deposit without a bonus that you've place bets higher than $5, then this would not justify non-payment.

Can you please provide more information.

Thanks,

ThePOGG

Iv just been on live chat to tangiers and i provided them with a site were i had found that clearly stats that there was no max bet limit on active bonus with wagering tey then sent back that yes your correct but thats for a welcome bonus pack witch it was my frist ever deposit with tangiers therefor it was a welcome bonus pack i won the money on qoth no max betting limits hes then send ill check woth the accounting team there not in atm they will get back you in a few days.....but back to your last comment yes o bet higher than 5 dollers but it was on a welcome bonus pack with no max bet limits,i played thur the 10,500 wagering when i got thur that i stopped and my balance was 8800 so i withdraw 4000 there weekly limit i received that 4000 in to my bank witch left my casino balance of 4800 i played it for a while taken my balance to as little as around 40 bucks in my casino account i then got it back up to 6000 and thwn after playing for a while it went back down to near nothing ans back up a few times that happen i then withdraw it at 4000 and left like 1800 in casino account i end up losseing the 1800 in the account but my 4000 dollar withdrawel had been reverese 4 times by accounts for the reson being i hadnt provided bank bsb and account number even tho i had sent them in a few times but the last time i withdraw it i went on live chat made ao everything was verified it was so i withdraw it and was told everythings good to go with the withdrawel now....what i dont understand even know there wrong because it was on a welcome bouns with no max bet limits they then voided the 4000 withdraw for a bit placed higher than 5 doller even if this was correct why did i recive the 4000 i frist withdraw that should of been voided to if they were right but there not

Hi Hayden22,

While every effort should be made by the operator to ensure their advertising partners are listing the right rules, ultimately reading the rules on external sites is not a reasonable alternative to reading the promotional rules at the operator you are claiming the promotion from.

The impression I'm left with having read your response is that you are relying on terms listed on other sites. That would not be a viable argument. The terms that were on the Tangiers site at the point when you claimed your bonus would be the valid and applicable terms.

With regard to your balance going up and down - this isn't relevant. Unless fresh deposits were involved after you balance zeroed bonus rules would still be applicable. Moreover, if you have generated the initial balance via illegal bets then all following wagers would be considered void.

Finally, that the first instalment was paid does not mean that the subsequent instalments have to be paid. All that indicates is that a error's been made that has favoured you.

This would appear - unless you have something else to add - to be a case that comes down to when the $5 max bet was added to the bonus terms and conditions.

Thanks,

ThePOGG

Hi Hayden22,

I'm following-up on the above? Do you have anything further to add?

Thanks,

ThePOGG

Hi Hayden22,

If we haven't heard from you by Friday the 28th of of September I'll assume the above is accurate and close this complaint.

Thanks,

ThePOGG