Tangiers - Max bet rule
Ruling
Found for the Casino - This player has exceeded the maximum allowed bet with a bonus. You have to confirm the terms on the operator site, not external sites.
Read our Tangiers Casino Review.
Player's Complaint
I deposited 100 aud got the bonus which gave me 350 i had a win a few grand but by the time i had layed thur the 10500 dollers of wagering i had won 8800 so i hit withdraw nw the frst withdrawel of there weely 4000 dollers went smoothly so i then played some of the remanding 4800 and withdraw it at 4000 i ut my withdrawel in but they sed its pending till tge 7th when you can withdraw due to one witdrawel of 4000 dllers a week witch was fine but after 2 or 3 tmes of trying to withdraw the 4000 doller and it being sent back to my accout i then asked the live chat why thie was happening they sed your 2nd card deposited from needs verify so i send the detailes in once again money back in my account so we do it alll again for anouther 2 or 3 times with sending bank details in every time they keep saying that i havent sent them inthen one of the ppl on live chat sed sed then in withdraw your money and then email your bank details to accountings at there email so i did gave him ticket number he got it verified they had allso tryed to tell me it was my email on my account holding it up but i then asked after my bank details were verified was anything more needed to get my withdtrrawel and was told it should all go thur so happy days so after my pending wthdrawel has left my tangiers withdrawel pending area and money wasnt sent back to my account i thought great after allmost a month of being stufffed around i will get my money that im owed but no thats not the case 4 days after the pending withdrawel had left i go on live chat and get told this*(Payout declined: maximum bet allowed while having an active wager is not finished is 5 dollars , Customer placed a higher bet, winnings voided (Fund Session ID [EDIT]))how is this possibil when they have allready payed me 4000 out the 8800 won i then asked on live chat for a phone number to call someone one at tangiers then ask to speak to there boss on live chat witch i got neither i have made 2 tickets asking wheres my money and no responses
I want my 4000 dollers cheers [EDIT]
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Hi Hayden22 - welcome to ThePOGG.com!
Before we go any further - did you place bets higher than $5 while completing the wagering requirements?
Thanks,
ThePOGG