Thrills - allowed to continue to gamble despite advising of a gambling problem
Declined - As Alternative Dispute Resolution services are prevented from managing complaints against UKGC licensed operators that involve Self-Exclusion issues, we have to decline this complaint.
Read our Thrills Casino Review.
I advised superlenny of a gambling problem via live chat. I was clear that I no longer wanted to be part of the casino. It was after a lengthy discussion with the assistant on chat and the information was fully understood. I was never excluded
thrills are a sister casino to superlenny and the same advises respond/email.They have not excluded me either despite their policy of if you have asked for an exclusion with one then it applies across all casinos. Details used for the casino are [EDIT]
I have been allowed to continue to deposit and would request a refund of all deposits after the self exclusion request was made
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